Death : Arenky Premium Hoodie

Material and Care Instructions

Material

• Premium Fabrics: All Arenky products are crafted using high-quality materials, including soft, breathable, and durable fabrics, ensuring maximum comfort and long-lasting wear.
• Eco-Friendly Choices: Our products are designed with sustainable practices, offering stylish and responsible clothing options.

Care Instructions

To keep your Arenky products looking fresh and lasting longer, follow these care tips:

1. Washing:

   • Machine wash cold on a gentle cycle.
   • Use mild detergent. Avoid bleach or harsh chemicals.
   • Wash similar colors together.

2. Drying:

   • Tumble dry on low heat or hang dry to prevent shrinking.
   • Avoid direct sunlight for prolonged periods to preserve color vibrancy.

3. Ironing:

   • Iron on low heat if needed. Avoid ironing over prints or embellishments.

4. Storage:

   • Fold neatly and store in a cool, dry place.
   • Avoid hanging knitwear or heavy fabrics to maintain their shape.

5. Special Care for Printed Products:

   • Turn the garment inside out before washing to protect the print.
   • Do not dry clean.

By following these care tips, your Arenky products will remain as stylish and comfortable as the day you bought them.

7-Day Return and Exchange Policy

At Arenky, we want you to shop with confidence. If you’re not fully satisfied with your purchase, our hassle-free 7-Day Return and Exchange Policy has got you covered.

1. Timeframe

You can return or exchange your product within 7 days from the date of delivery.

2. Conditions for Return

Returns are accepted if:

• The item is unworn, unwashed, and in its original condition.
• Tags and packaging are intact.
• The product has a genuine defect or damage upon delivery.

3. Exchange Policy

• Exchanges are allowed for size issues or product defects.
• Replacement will be dispatched once the returned product passes quality checks.

4. Refund Process

• Refunds will be issued to your original payment method or as store credit after the returned item passes quality checks.
• Refunds may take 7-10 business days to reflect in your account.

5. How to Initiate a Return or Exchange

• Contact us via email at arenky.lux@gmail.com or through our customer support page.
• Provide your order details and reason for return or exchange.

6. Non-Returnable Items

• Customized or personalized products cannot be returned or exchanged.
• Items purchased during a sale are not eligible for returns but may qualify for an exchange.

7. Shipping for Returns

• Customers are responsible for shipping costs unless the return is due to a defect or incorrect product delivery.

For any questions, feel free to reach out to our support team. We’re here to help!